Cookie Policy
Last Updated: January 28, 2025
Welcome to Eventra Group (Pty) Ltd ("we", "our", or "us"). This Privacy Policy is designed to help you understand how we collect, use, disclose, and safeguard your personal information when you use our website and related services.
6. Managing Your Cookie Preferences
7. Impact of Disabling Cookies
9. Updates to This Cookie Policy
1. What Are Cookies?
Cookies are small text files that are placed on your device when you visit a website. They are widely used to make websites work efficiently, provide information to website owners, and enhance user experience.
Cookies allow our website to recognize your device and store information about your preferences or past actions on our site.
2. How We Use Cookies
Eventra Group (Pty) Ltd uses cookies on our website (www.eventragroup.com) to:
Ensure our website functions properly
Improve your browsing experience
Understand how visitors use our site
Remember your preferences and settings
Provide relevant content and marketing
3. Types of Cookies We Use
Essential Cookies
These cookies are necessary for our website to function and cannot be switched off. They are typically set in response to actions you make, such as:
Logging into secure areas
Filling out contact forms
Setting privacy preferences
Maintaining security during your session
Examples:
Session management cookies
Security cookies
Load balancing cookies
Performance and Analytics Cookies
These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously. They allow us to:
Count visits and traffic sources
Measure site performance
Identify popular pages and content
Improve website functionality
We may use:
Google Analytics
Website performance monitoring tools
Heat mapping services (e.g., Hotjar)
Data collected includes:
Pages visited and time spent
Browser and device information
Geographic location (country/city level)
Traffic sources and referral sites
Functional Cookies
These cookies enable enhanced functionality and personalization. They may be set by us or by third-party providers whose services we use on our website.
Remember your preferences (language, region)
Store form inputs between pages
Maintain chat session states
Remember login details (with your consent)
Marketing and Advertising Cookies
These cookies may be set through our site by advertising partners or by us. They are used to:
Build a profile of your interests
Show you relevant advertisements
Measure advertising campaign effectiveness
Provide social media features
We may use:
Google Ads remarketing cookies
Facebook Pixel
LinkedIn Insights
Social media sharing buttons
4. Third-Party Cookies
Some content on our site comes from third-party providers who may set their own cookies. These include:
Social Media Platforms
Facebook
Instagram
LinkedIn
YouTube
Analytics and Marketing Services
Google Analytics
Google Ads
Facebook Business Tools
Payment and Booking Systems
Payment gateway cookies
Third-party booking platforms
Note: These providers have their own privacy and cookie policies, which we recommend you review:
5. Cookie Duration
Session Cookies
Temporary cookies that expire when you close your browser
Used for essential website functionality
Persistent Cookies
Remain on your device for a specified period
Used for preferences, analytics, and marketing
Retention periods:
Analytics cookies: Up to 26 months
Marketing cookies: Up to 12 months
Functional cookies: Up to 12 months
6. Managing Your Cookie Preferences
You have several options to control cookies:
Cookie Consent Banner
When you first visit our website, you can:
Accept all cookies
Accept only essential cookies
Customize your preferences by category
View detailed information about each cookie type
Browser Settings
You can control cookies through your browser settings:
Chrome: Settings > Privacy and Security > Cookies
Firefox: Settings > Privacy & Security > Cookies
Safari: Preferences > Privacy > Cookies
Edge: Settings > Privacy & Security > Cookies
Opt-Out Tools
For specific services:
Google Analytics: Use Google's opt-out tool
Google Ads: Visit Ad Settings
Facebook: Use Ad Preferences
Do Not Track
We respect Do Not Track signals where supported by your browser.
7. Impact of Disabling Cookies
If you choose to disable cookies:
Essential cookies: Disabling these may prevent parts of our website from working properly.
Performance cookies: You'll still be able to use our website, but we won't be able to improve it based on usage data.
Functional cookies: Some personalized features may not work, and you may need to re-enter information.
Marketing cookies: You may see less relevant advertisements, but the same number of ads overall.
8. Mobile Applications
If we develop mobile applications in the future, this Cookie Policy will be updated to cover mobile app data collection and similar technologies.
9. Updates to This Cookie Policy
We may update this Cookie Policy to reflect:
Changes in technology
Updates to legal requirements
Modifications to our services
New cookie implementations
We will notify you of significant changes by:
Updating the "Last Updated" date
Providing notice on our website
Requesting renewed consent where required
10. Contact Information
For questions about cookies or this policy:
Eventra Group (Pty) Ltd
Email: colin@eventragroup.com
Phone: +27 72 743 6700
11. Legal Compliance
This Cookie Policy complies with:
Protection of Personal Information Act 4 of 2013 (POPIA)
Electronic Communications and Transactions Act (ECTA)
Consumer Protection Act
Other applicable South African regulations
12. Definitions
First-party cookies: Set directly by our website domain
Third-party cookies: Set by external services used on our website
Session cookies: Deleted when you close your browser
Persistent cookies: Remain on your device for a specified time
Essential cookies: Required for basic website functionality
Non-essential cookies: Enhance functionality but are not required
For more information about our data practices, please see our Privacy Policy.